Refund and Return Policy
EleganceCraft Refund and Return Policy
Return Policy
We accept returns within 14 days of delivery for eligible items. Please contact us at support@elegancecraft.com to initiate a return.
Refund Policy
Refunds will be issued to the original payment method once the returned item is received and inspected. Return shipping costs are not refundable.
Exchanges
We offer exchanges for eligible items. Please contact us to initiate an exchange.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund.
Non-returnable items
Certain items, such as personalized items, are not eligible for return.